How to read a water meter

What type of water meters do GMW normally use?

GMW has a wide variety of meters in its asset fleet to measure water usage. Historically, measurement has been through mechanical type meters on pumped installations and Dethridge wheels for the gravity network, but in more recent times there has been a shift to electronic devices.

How do you read a water meter?

When viewing your meter reading counter, you need to look for any indicators that distinguish what the counter records in. Near the numerical display, there should be abbreviations as to what the counter measures. For example ML for megalitres, kL for kilolitres, and m³ for cubic litres.

Most water meters used by GMW measure in megalitres (ML), with one ML equivalent to one million litres.

Some water meter counters measure in either kilolitres (kL) or cubic meters (m³), which are both equivalent to 1000 litres.

All meter readings entered into WaterLINE need to be in ML. If not already displaying ML, they will need to be converted before entry. Readings entered need to be to one decimal place.In the following example, you would enter 294.2ML

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Kilolitres (kL) to megalitres (ML)

To convert kL to ML, you need to insert a decimal place between the third and fourth digits from the right-hand side of the counter. If the counter has a decimal place shown, you disregard the numbers to the right of it and start your count from the decimal place on the counter.

In the below example, the reading is 0000026kL which translates to 0.026ML.

Some meters record in multiples of m³ or kLs. If a meter indicates that it is recording in m³ x 10 or kL x 10, you need to place the revised decimal place between digit two and three from the far right of the counter. In the following example, the conversions is 9991.05ML

Cubic litres (m³) to megalitres (ML)

Some meters measure in cubic metres (m³), which is the same as a kilolitre. One cubic metre is equivalent to 1000 litres (kL).

In the following example, the counter has recorded 10543.65m³. This translates to 10.5ML (put the revised decimal place to get MLs between digit three and four to the left of the decimal place displayed)

Assistance

Another tool that will help you interpret the meter reading on your service point is the function within WaterLINE online which allows you to generate an Allocation Bank Account (ABA) Usage Statement.

The links to these ABA Usage Statements are located as PDF icons against your ABAs on the landing page when you access WaterLINE online.

If you click on the PDF, it will display your usage information, which will also include any meter readings against the service point. You can then cross-check to see the reading you have taken is consistent with being equal to or greater than the previous reading.

You also have the ability to enter a meter reading against your service points via the ‘Usage’ tab within WaterLINE. To access WaterLINE, go to waterline.g-mwater.com.au/waterline/ or follow the links from www.g-mwater.com.au/customer-services/waterline

If you need assistance in reading your meter or converting the reading to ML, contact your local water planner or diversions inspector on 1300 469 469.

WaterLINE – Meter Reading Entry Guide

  1. Select service point (if multiple service points available) via drop box

  1. Enter details (as required) left click on Submit.

Phone WaterLINE?

1300 469 469

Go to Special functions, option 5#

Follow the prompts to enter the meter reading details

WaterLINE mobile

https://waterline.g-mwater.com.au                                         

Select service point and enter meter reading details